Privacy Policy (KVKK / GDPR)

Alvera Health processes personal and health-related data solely to coordinate international patient inquiries, medical dossier review with partner institutions, travel logistics, and follow-up communications.

Data we collect

Identity and contact details, preferred language, medical history and uploaded clinical documents, communication preferences, and technical logs necessary for secure site operation.

Legal basis

Consent for sharing anonymized or identifiable medical reports with licensed partner hospitals for preliminary assessment; legitimate interest for operational security and fraud prevention; contractual necessity when you proceed with coordination.

Your rights

Under KVKK and GDPR you may request access, correction, deletion, restriction, or portability of your data, and withdraw consent where processing is consent-based. Contact the data protection contact listed on the live site (demo: via WhatsApp coordinator).

Retention

Medical documents are retained only as long as needed for coordination and legal obligations, then deleted or anonymized according to policy.